43 lines
1.8 KiB
Markdown
43 lines
1.8 KiB
Markdown
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# [Bug]: Jira sync fails for tickets in projects other than STEAM
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**Labels:** kind/bug, status/resolved
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## Description
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Syncing individual Jira tickets (or bulk "Sync All") fails with a 502 "Failed to fetch issue from Jira" error when the ticket belongs to a Jira project other than the configured `JIRA_PROJECT_KEY` (STEAM). For example, ticket `AA_ADTRAN-541` in the `AA_ADTRAN` project cannot be synced because the JQL query hardcodes `AND project = STEAM`, which excludes all cross-project tickets.
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This affects both single-ticket sync and the "Sync All" bulk operation.
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## Steps to Reproduce
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1. Go to the Jira Tickets page
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2. Add or have a ticket with a key from a non-STEAM project (e.g., `AA_ADTRAN-541`)
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3. Click the sync button on that ticket (or click "Sync All")
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4. See browser alert: "Failed to fetch issue from Jira."
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5. Console shows: `POST /api/jira-tickets/:id/sync` returns 502 (Bad Gateway)
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## Environment
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- Browser: Chrome (any)
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- Server: Node.js on 71.85.90.9:3001
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- Jira: Charter Jira Data Center (on-prem)
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## Root Cause
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`backend/helpers/jiraApi.js` — both `getIssue()` and `searchIssuesByKeys()` constructed JQL with `AND project = ${JIRA_PROJECT_KEY}` (resolves to `AND project = STEAM`). Since Jira issue keys are globally unique (the project prefix is part of the key), this filter is redundant for key-based lookups and breaks any ticket not in the STEAM project.
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## Fix
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Removed the `AND project = ${JIRA_PROJECT_KEY}` clause from:
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- `getIssue()` — now uses `key = "${issueKey}"` only
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- `searchIssuesByKeys()` — now uses `key in (...) AND updated >= -72h` only
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`JIRA_PROJECT_KEY` is still used for issue creation (where it belongs).
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## Relevant Log Output
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```
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POST http://71.85.90.9:3001/api/jira-tickets/:id/sync 502 (Bad Gateway)
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Response: { "error": "Failed to fetch issue from Jira.", "details": "Issue not found" }
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```
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