diff --git a/backend/.env.example b/backend/.env.example
index a0dfc1e..3a8f7b6 100644
--- a/backend/.env.example
+++ b/backend/.env.example
@@ -80,6 +80,3 @@ GITLAB_PAT=
 # Generate with: openssl rand -hex 20
 GITLAB_WEBHOOK_SECRET=changeme_generate_a_random_secret
 
-# Webex Bot — used to DM users when their feedback issues are resolved.
-# Create a bot at https://developer.webex.com/my-apps and use its access token.
-WEBEX_BOT_TOKEN=
diff --git a/backend/helpers/webexBot.js b/backend/helpers/webexBot.js
deleted file mode 100644
index f695a19..0000000
--- a/backend/helpers/webexBot.js
+++ /dev/null
@@ -1,64 +0,0 @@
-// Webex Bot DM Helper
-// Fire-and-forget pattern — logs success/failure but never throws.
-// Used to notify users when their feedback issues are resolved.
-
-const https = require('https');
-
-const WEBEX_API_URL = 'https://webexapis.com/v1/messages';
-const WEBEX_BOT_TOKEN = process.env.WEBEX_BOT_TOKEN || '';
-
-/**
- * Send a direct message to a user via Webex Teams bot.
- * @param {string} email - Recipient's email address
- * @param {string} markdownMessage - Message body (Webex markdown supported)
- */
-function sendDirectMessage(email, markdownMessage) {
-    if (!WEBEX_BOT_TOKEN) {
-        console.warn('[WebexBot] WEBEX_BOT_TOKEN not configured — skipping DM');
-        return;
-    }
-
-    if (!email || !markdownMessage) {
-        console.warn('[WebexBot] Missing email or message — skipping DM');
-        return;
-    }
-
-    const postData = JSON.stringify({
-        toPersonEmail: email,
-        markdown: markdownMessage,
-    });
-
-    const parsed = new URL(WEBEX_API_URL);
-
-    const reqOpts = {
-        method: 'POST',
-        hostname: parsed.hostname,
-        path: parsed.pathname,
-        headers: {
-            'Content-Type': 'application/json',
-            'Authorization': `Bearer ${WEBEX_BOT_TOKEN}`,
-            'Content-Length': Buffer.byteLength(postData),
-        },
-    };
-
-    const req = https.request(reqOpts, (res) => {
-        let data = '';
-        res.on('data', chunk => { data += chunk; });
-        res.on('end', () => {
-            if (res.statusCode >= 200 && res.statusCode < 300) {
-                console.log(`[WebexBot] DM sent to ${email} (${res.statusCode})`);
-            } else {
-                console.error(`[WebexBot] Failed to DM ${email} — ${res.statusCode}: ${data}`);
-            }
-        });
-    });
-
-    req.on('error', (err) => {
-        console.error(`[WebexBot] Request error sending DM to ${email}:`, err.message);
-    });
-
-    req.write(postData);
-    req.end();
-}
-
-module.exports = { sendDirectMessage };
diff --git a/backend/migrations/add_notifications_table.js b/backend/migrations/add_notifications_table.js
new file mode 100644
index 0000000..ff10b1a
--- /dev/null
+++ b/backend/migrations/add_notifications_table.js
@@ -0,0 +1,45 @@
+const pool = require('../db');
+
+async function run() {
+    console.log('Starting notifications table migration...');
+    try {
+        await pool.query(`
+            CREATE TABLE IF NOT EXISTS notifications (
+                id SERIAL PRIMARY KEY,
+                user_id INTEGER REFERENCES users(id),
+                username TEXT NOT NULL,
+                type TEXT NOT NULL DEFAULT 'issue_resolved',
+                title TEXT NOT NULL,
+                message TEXT NOT NULL,
+                issue_number INTEGER,
+                read BOOLEAN DEFAULT FALSE,
+                created_at TIMESTAMP DEFAULT NOW()
+            )
+        `);
+        console.log('✓ notifications table created (or already exists)');
+
+        await pool.query(`
+            CREATE INDEX IF NOT EXISTS idx_notifications_username
+            ON notifications(username)
+        `);
+        console.log('✓ username index created');
+
+        await pool.query(`
+            CREATE INDEX IF NOT EXISTS idx_notifications_read
+            ON notifications(username, read)
+        `);
+        console.log('✓ username/read index created');
+
+        console.log('Migration complete.');
+    } catch (err) {
+        console.error('Migration failed:', err.message);
+        throw err;
+    }
+}
+
+module.exports = { run };
+
+// Self-execute when run directly
+if (require.main === module) {
+    run().then(() => process.exit(0)).catch(() => process.exit(1));
+}
diff --git a/backend/routes/notifications.js b/backend/routes/notifications.js
new file mode 100644
index 0000000..e558bf0
--- /dev/null
+++ b/backend/routes/notifications.js
@@ -0,0 +1,98 @@
+// Notifications route — in-app notification management for users
+// Provides unread notifications, counts, and mark-as-read operations.
+
+const express = require('express');
+const pool = require('../db');
+const { requireAuth } = require('../middleware/auth');
+
+function createNotificationsRouter() {
+    const router = express.Router();
+
+    // All routes require authentication
+    router.use(requireAuth());
+
+    /**
+     * GET /api/notifications
+     * Returns unread notifications for the current user, ordered by newest first.
+     * Limited to 50 results.
+     */
+    router.get('/', async (req, res) => {
+        try {
+            const { rows } = await pool.query(
+                `SELECT id, type, title, message, issue_number, read, created_at
+                 FROM notifications
+                 WHERE username = $1 AND read = FALSE
+                 ORDER BY created_at DESC
+                 LIMIT 50`,
+                [req.user.username]
+            );
+            res.json(rows);
+        } catch (err) {
+            console.error('[Notifications] Error fetching notifications:', err.message);
+            res.status(500).json({ error: 'Failed to fetch notifications' });
+        }
+    });
+
+    /**
+     * GET /api/notifications/count
+     * Returns the unread notification count for the current user (for badge display).
+     */
+    router.get('/count', async (req, res) => {
+        try {
+            const { rows } = await pool.query(
+                `SELECT COUNT(*)::int AS unread
+                 FROM notifications
+                 WHERE username = $1 AND read = FALSE`,
+                [req.user.username]
+            );
+            res.json({ unread: rows[0].unread });
+        } catch (err) {
+            console.error('[Notifications] Error fetching count:', err.message);
+            res.status(500).json({ error: 'Failed to fetch notification count' });
+        }
+    });
+
+    /**
+     * PATCH /api/notifications/:id/read
+     * Marks a single notification as read. Only the owning user can mark their own.
+     */
+    router.patch('/:id/read', async (req, res) => {
+        const { id } = req.params;
+        try {
+            const result = await pool.query(
+                `UPDATE notifications SET read = TRUE
+                 WHERE id = $1 AND username = $2`,
+                [id, req.user.username]
+            );
+            if (result.rowCount === 0) {
+                return res.status(404).json({ error: 'Notification not found' });
+            }
+            res.json({ status: 'ok' });
+        } catch (err) {
+            console.error('[Notifications] Error marking read:', err.message);
+            res.status(500).json({ error: 'Failed to mark notification as read' });
+        }
+    });
+
+    /**
+     * POST /api/notifications/read-all
+     * Marks all notifications as read for the current user.
+     */
+    router.post('/read-all', async (req, res) => {
+        try {
+            const result = await pool.query(
+                `UPDATE notifications SET read = TRUE
+                 WHERE username = $1 AND read = FALSE`,
+                [req.user.username]
+            );
+            res.json({ status: 'ok', marked: result.rowCount });
+        } catch (err) {
+            console.error('[Notifications] Error marking all read:', err.message);
+            res.status(500).json({ error: 'Failed to mark notifications as read' });
+        }
+    });
+
+    return router;
+}
+
+module.exports = createNotificationsRouter;
diff --git a/backend/routes/webhooks.js b/backend/routes/webhooks.js
index 11270b8..d4e56a4 100644
--- a/backend/routes/webhooks.js
+++ b/backend/routes/webhooks.js
@@ -1,16 +1,32 @@
 // GitLab Webhook Routes — receives issue lifecycle events from GitLab
-// Used to notify users via Webex when their feedback issues are closed.
+// Used to create in-app notifications when feedback issues are closed.
 
 const express = require('express');
 const pool = require('../db');
-const { sendDirectMessage } = require('../helpers/webexBot');
 
 const GITLAB_WEBHOOK_SECRET = process.env.GITLAB_WEBHOOK_SECRET || '';
 
 function createWebhooksRouter() {
     const router = express.Router();
 
-    // POST /api/webhooks/gitlab — GitLab issue webhook receiver
+    /**
+     * POST /api/webhooks/gitlab
+     *
+     * Receives GitLab issue webhook events. When an issue is closed, parses the
+     * submitter username from the issue description and creates an in-app notification.
+     *
+     * Always returns HTTP 200 to prevent GitLab from retrying on app-level failures.
+     *
+     * @header {string} x-gitlab-token - Webhook secret token (must match GITLAB_WEBHOOK_SECRET env var)
+     * @body {object} object_attributes - GitLab issue event payload
+     * @body {string} object_attributes.action - The issue action (only 'close' is processed)
+     * @body {string} object_attributes.title - The issue title
+     * @body {number} object_attributes.iid - The issue number
+     * @body {string} object_attributes.description - The issue description (parsed for "**Submitted by:** username")
+     * @returns {object} 200 - { status: 'ok', notified: username }
+     * @returns {object} 200 - { status: 'ignored', reason: 'invalid token' | 'not a close event' | 'no submitter in description' | 'user not found' }
+     * @returns {object} 200 - { status: 'error', message: string }
+     */
     router.post('/gitlab', express.json(), async (req, res) => {
         // Always return 200 — webhooks should not retry on app-level failures
         try {
@@ -36,30 +52,34 @@ function createWebhooksRouter() {
             // Format: **Submitted by:** username
             const submitterMatch = description.match(/\*\*Submitted by:\*\*\s*(\S+)/);
             if (!submitterMatch) {
-                console.log('[Webhook] No submitter found in issue description — skipping DM');
+                console.log('[Webhook] No submitter found in issue description — skipping notification');
                 return res.status(200).json({ status: 'ignored', reason: 'no submitter in description' });
             }
 
             const username = submitterMatch[1];
 
-            // Look up user email in database
+            // Verify user exists in database
             const { rows } = await pool.query(
-                'SELECT email FROM users WHERE username = $1',
+                'SELECT id FROM users WHERE username = $1',
                 [username]
             );
 
-            if (!rows || rows.length === 0 || !rows[0].email) {
-                console.log(`[Webhook] No email found for user "${username}" — skipping DM`);
-                return res.status(200).json({ status: 'ignored', reason: 'user email not found' });
+            if (!rows || rows.length === 0) {
+                console.log(`[Webhook] No user found for "${username}" — skipping notification`);
+                return res.status(200).json({ status: 'ignored', reason: 'user not found' });
             }
 
-            const email = rows[0].email;
+            const userId = rows[0].id;
 
-            // Send Webex DM notification
-            const message = `Hey! Your bug report **${issueTitle}** (Issue #${issueNumber}) has been resolved and deployed. — Patches O'Houlihan`;
-            sendDirectMessage(email, message);
+            // Insert in-app notification
+            const message = `Your bug report **${issueTitle}** (Issue #${issueNumber}) has been resolved and deployed.`;
+            await pool.query(
+                `INSERT INTO notifications (user_id, username, type, title, message, issue_number)
+                 VALUES ($1, $2, 'issue_resolved', $3, $4, $5)`,
+                [userId, username, issueTitle, message, issueNumber]
+            );
 
-            console.log(`[Webhook] Issue #${issueNumber} closed — notified ${username} (${email})`);
+            console.log(`[Webhook] Issue #${issueNumber} closed — notification created for ${username}`);
             return res.status(200).json({ status: 'ok', notified: username });
         } catch (err) {
             console.error('[Webhook] Error processing GitLab webhook:', err.message);
diff --git a/backend/server.js b/backend/server.js
index 94613c9..a251bbc 100644
--- a/backend/server.js
+++ b/backend/server.js
@@ -34,6 +34,7 @@ const createJiraTicketsRouter         = require('./routes/jiraTickets');
 const createCardApiRouter             = require('./routes/cardApi');
 const createFeedbackRouter            = require('./routes/feedback');
 const createWebhooksRouter            = require('./routes/webhooks');
+const createNotificationsRouter       = require('./routes/notifications');
 
 const app = express();
 const PORT = process.env.PORT || 3001;
@@ -231,6 +232,9 @@ app.use('/api/card', createCardApiRouter());
 // Feedback routes — bug reports and feature requests to GitLab
 app.use('/api/feedback', createFeedbackRouter());
 
+// In-app notifications routes (authenticated users)
+app.use('/api/notifications', createNotificationsRouter());
+
 // GitLab webhook routes — receives issue lifecycle events (no auth required)
 app.use('/api/webhooks', createWebhooksRouter());
 
diff --git a/frontend/src/App.js b/frontend/src/App.js
index 181a5d6..22a3165 100644
--- a/frontend/src/App.js
+++ b/frontend/src/App.js
@@ -19,6 +19,7 @@ import JiraPage from './components/pages/JiraPage';
 import AdminPage from './components/pages/AdminPage';
 import ArchiveSummaryBar from './components/pages/ArchiveSummaryBar';
 import FeedbackModal from './components/FeedbackModal';
+import NotificationBell from './components/NotificationBell';
 import './App.css';
 
 const API_BASE = process.env.REACT_APP_API_BASE || 'http://localhost:3001/api';
@@ -1051,6 +1052,7 @@ export default function App() {
                 <svg width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" strokeWidth="2" strokeLinecap="round" strokeLinejoin="round"><path d="m8 2 1.88 1.88"/><path d="M14.12 3.88 16 2"/><path d="M9 7.13v-1a3.003 3.003 0 1 1 6 0v1"/><path d="M12 20c-3.3 0-6-2.7-6-6v-3a4 4 0 0 1 4-4h4a4 4 0 0 1 4 4v3c0 3.3-2.7 6-6 6"/><path d="M12 20v-9"/><path d="M6.53 9C4.6 8.8 3 7.1 3 5"/><path d="M6 13H2"/><path d="M3 21c0-2.1 1.7-3.9 3.8-4"/><path d="M20.97 5c0 2.1-1.6 3.8-3.5 4"/><path d="M22 13h-4"/><path d="M17.2 17c2.1.1 3.8 1.9 3.8 4"/></svg>
                 Bug
               </button>
+              <NotificationBell />
               <UserMenu onManageUsers={() => setShowUserManagement(true)} onAuditLog={() => setShowAuditLog(true)} onFeatureRequest={() => { setFeedbackType('feature'); setShowFeedback(true); }} />
             </div>
           </div>
diff --git a/frontend/src/components/NotificationBell.js b/frontend/src/components/NotificationBell.js
new file mode 100644
index 0000000..63a6b4b
--- /dev/null
+++ b/frontend/src/components/NotificationBell.js
@@ -0,0 +1,271 @@
+import React, { useState, useEffect, useRef, useCallback } from 'react';
+import { Bell } from 'lucide-react';
+
+const API_BASE = process.env.REACT_APP_API_BASE || 'http://localhost:3001/api';
+
+// ---------------------------------------------------------------------------
+// Styles
+// ---------------------------------------------------------------------------
+const bellButtonStyle = {
+  position: 'relative',
+  background: 'none',
+  border: '1px solid rgba(14, 165, 233, 0.25)',
+  borderRadius: '0.375rem',
+  padding: '0.5rem',
+  cursor: 'pointer',
+  color: '#94A3B8',
+  transition: 'all 0.15s',
+  display: 'inline-flex',
+  alignItems: 'center',
+  justifyContent: 'center',
+};
+
+const badgeStyle = {
+  position: 'absolute',
+  top: '-4px',
+  right: '-4px',
+  background: '#EF4444',
+  color: '#fff',
+  fontSize: '0.6rem',
+  fontFamily: "'JetBrains Mono', monospace",
+  fontWeight: '700',
+  minWidth: '16px',
+  height: '16px',
+  borderRadius: '8px',
+  display: 'flex',
+  alignItems: 'center',
+  justifyContent: 'center',
+  padding: '0 4px',
+  lineHeight: 1,
+};
+
+const dropdownStyle = {
+  position: 'absolute',
+  top: 'calc(100% + 8px)',
+  right: 0,
+  width: '360px',
+  maxHeight: '420px',
+  overflowY: 'auto',
+  background: 'linear-gradient(135deg, #0F1A2E 0%, #1E293B 100%)',
+  border: '1px solid rgba(14, 165, 233, 0.3)',
+  borderRadius: '0.5rem',
+  boxShadow: '0 16px 48px rgba(0,0,0,0.7)',
+  zIndex: 100,
+  fontFamily: "'JetBrains Mono', monospace",
+};
+
+const dropdownHeaderStyle = {
+  padding: '0.75rem 1rem',
+  borderBottom: '1px solid rgba(255,255,255,0.06)',
+  display: 'flex',
+  justifyContent: 'space-between',
+  alignItems: 'center',
+};
+
+const dropdownTitleStyle = {
+  color: '#E2E8F0',
+  fontSize: '0.8rem',
+  fontWeight: '600',
+  letterSpacing: '0.5px',
+  textTransform: 'uppercase',
+};
+
+const markAllButtonStyle = {
+  background: 'none',
+  border: 'none',
+  color: '#0EA5E9',
+  fontSize: '0.7rem',
+  cursor: 'pointer',
+  padding: '0.25rem 0.5rem',
+  borderRadius: '0.25rem',
+  transition: 'all 0.15s',
+};
+
+const notificationItemStyle = {
+  padding: '0.75rem 1rem',
+  borderBottom: '1px solid rgba(255,255,255,0.04)',
+  cursor: 'pointer',
+  transition: 'background 0.15s',
+};
+
+const notificationMessageStyle = {
+  color: '#CBD5E1',
+  fontSize: '0.75rem',
+  lineHeight: '1.5',
+  marginBottom: '0.35rem',
+};
+
+const notificationTimeStyle = {
+  color: '#64748B',
+  fontSize: '0.65rem',
+};
+
+const emptyStyle = {
+  padding: '2rem 1rem',
+  textAlign: 'center',
+  color: '#64748B',
+  fontSize: '0.75rem',
+};
+
+// ---------------------------------------------------------------------------
+// Component
+// ---------------------------------------------------------------------------
+function NotificationBell() {
+  const [unreadCount, setUnreadCount] = useState(0);
+  const [notifications, setNotifications] = useState([]);
+  const [open, setOpen] = useState(false);
+  const containerRef = useRef(null);
+
+  const fetchCount = useCallback(async () => {
+    try {
+      const res = await fetch(`${API_BASE}/notifications/count`, { credentials: 'include' });
+      if (res.ok) {
+        const data = await res.json();
+        setUnreadCount(data.unread);
+      }
+    } catch (err) {
+      // Silently ignore — polling will retry
+    }
+  }, []);
+
+  const fetchNotifications = useCallback(async () => {
+    try {
+      const res = await fetch(`${API_BASE}/notifications`, { credentials: 'include' });
+      if (res.ok) {
+        const data = await res.json();
+        setNotifications(data);
+      }
+    } catch (err) {
+      // Silently ignore
+    }
+  }, []);
+
+  // Poll for unread count every 60 seconds
+  useEffect(() => {
+    fetchCount();
+    const interval = setInterval(fetchCount, 60000);
+    return () => clearInterval(interval);
+  }, [fetchCount]);
+
+  // Fetch full list when dropdown opens
+  useEffect(() => {
+    if (open) {
+      fetchNotifications();
+    }
+  }, [open, fetchNotifications]);
+
+  // Close dropdown on outside click
+  useEffect(() => {
+    function handleClickOutside(e) {
+      if (containerRef.current && !containerRef.current.contains(e.target)) {
+        setOpen(false);
+      }
+    }
+    if (open) {
+      document.addEventListener('mousedown', handleClickOutside);
+    }
+    return () => document.removeEventListener('mousedown', handleClickOutside);
+  }, [open]);
+
+  const markAsRead = async (id) => {
+    try {
+      await fetch(`${API_BASE}/notifications/${id}/read`, {
+        method: 'PATCH',
+        credentials: 'include',
+      });
+      setNotifications(prev => prev.filter(n => n.id !== id));
+      setUnreadCount(prev => Math.max(0, prev - 1));
+    } catch (err) {
+      // Silently ignore
+    }
+  };
+
+  const markAllRead = async () => {
+    try {
+      await fetch(`${API_BASE}/notifications/read-all`, {
+        method: 'POST',
+        credentials: 'include',
+      });
+      setNotifications([]);
+      setUnreadCount(0);
+    } catch (err) {
+      // Silently ignore
+    }
+  };
+
+  const formatTime = (timestamp) => {
+    const date = new Date(timestamp);
+    const now = new Date();
+    const diffMs = now - date;
+    const diffMins = Math.floor(diffMs / 60000);
+    if (diffMins < 1) return 'just now';
+    if (diffMins < 60) return `${diffMins}m ago`;
+    const diffHours = Math.floor(diffMins / 60);
+    if (diffHours < 24) return `${diffHours}h ago`;
+    const diffDays = Math.floor(diffHours / 24);
+    if (diffDays < 7) return `${diffDays}d ago`;
+    return date.toLocaleDateString();
+  };
+
+  // Render markdown bold (**text**) as <strong>
+  const renderMessage = (msg) => {
+    const parts = msg.split(/\*\*(.*?)\*\*/g);
+    return parts.map((part, i) =>
+      i % 2 === 1 ? <strong key={i} style={{ color: '#E2E8F0' }}>{part}</strong> : part
+    );
+  };
+
+  return (
+    <div ref={containerRef} style={{ position: 'relative', display: 'inline-flex' }}>
+      <button
+        style={bellButtonStyle}
+        onClick={() => setOpen(prev => !prev)}
+        onMouseEnter={e => { e.currentTarget.style.color = '#0EA5E9'; e.currentTarget.style.borderColor = 'rgba(14, 165, 233, 0.6)'; }}
+        onMouseLeave={e => { e.currentTarget.style.color = '#94A3B8'; e.currentTarget.style.borderColor = 'rgba(14, 165, 233, 0.25)'; }}
+        title="Notifications"
+      >
+        <Bell className="w-4 h-4" />
+        {unreadCount > 0 && (
+          <span style={badgeStyle}>{unreadCount > 99 ? '99+' : unreadCount}</span>
+        )}
+      </button>
+
+      {open && (
+        <div style={dropdownStyle}>
+          <div style={dropdownHeaderStyle}>
+            <span style={dropdownTitleStyle}>Notifications</span>
+            {notifications.length > 0 && (
+              <button
+                style={markAllButtonStyle}
+                onClick={markAllRead}
+                onMouseEnter={e => { e.currentTarget.style.background = 'rgba(14, 165, 233, 0.1)'; }}
+                onMouseLeave={e => { e.currentTarget.style.background = 'none'; }}
+              >
+                Mark all read
+              </button>
+            )}
+          </div>
+
+          {notifications.length === 0 ? (
+            <div style={emptyStyle}>No unread notifications</div>
+          ) : (
+            notifications.map(n => (
+              <div
+                key={n.id}
+                style={notificationItemStyle}
+                onClick={() => markAsRead(n.id)}
+                onMouseEnter={e => { e.currentTarget.style.background = 'rgba(14, 165, 233, 0.05)'; }}
+                onMouseLeave={e => { e.currentTarget.style.background = 'transparent'; }}
+              >
+                <div style={notificationMessageStyle}>{renderMessage(n.message)}</div>
+                <div style={notificationTimeStyle}>{formatTime(n.created_at)}</div>
+              </div>
+            ))
+          )}
+        </div>
+      )}
+    </div>
+  );
+}
+
+export default NotificationBell;