The family:4 option on individual requests wasn't sufficient.
Node.js 18 needs dns.setDefaultResultOrder('ipv4first') called
at module load time to prevent IPv6 resolution attempts to
card.charter.com which is unreachable via IPv6 from this network.
The CARD API requires asset IDs in the format {IP}-{SUFFIX} (e.g.,
10.240.78.110-CTEC) but the frontend only has the bare IP. Add
resolveAssetId() helper that tries known suffixes (CTEC, NATL,
CHTR, COML, RESI, WIFI, VOIP) via owner lookup until one succeeds.
Apply resolution to confirm, decline, and redirect handlers so
they accept bare IPs from the frontend and resolve them
automatically before calling the CARD mutation APIs.
The /api/v1/teams endpoint returns 193 teams with nested objects
and can take longer than 15s to respond under load. Token
acquisition succeeds within 500ms but subsequent data calls
were hitting the 15s timeout.
card.charter.com resolves to both IPv4 (47.43.51.7) and IPv6
(2600:6c7f:9340:ca5::7). IPv6 is unreachable from this network,
causing Node.js to attempt IPv6 first, wait for timeout, then
fall back — but the 15s request timeout fires before the fallback
completes. Adding family: 4 to both acquireToken and doRequest
forces IPv4 resolution, matching curl behavior.
