feat(monitoring): resolve Loki-stack syslog ingestion with rsyslog filter fix

Fixed critical issue preventing UniFi router logs from reaching Loki/Promtail/Grafana.

Root Cause:
- rsyslog filter in /etc/rsyslog.d/unifi-router.conf filtered for 192.168.1.1
- VM 101 on VLAN 2, actual source IP is 192.168.2.1 (VLAN 2 gateway)
- Filter silently rejected all incoming syslog traffic

Solution:
- Updated rsyslog filter from 192.168.1.1 to 192.168.2.1
- Logs now flow: UniFi → rsyslog → Promtail → Loki → Grafana

Changes:
- Add services/loki-stack/* - Complete Loki/Promtail/Grafana stack configs
- Add services/logward/* - Logward service configuration
- Update troubleshooting/loki-stack-bugfix.md - Complete 5-phase resolution
- Update CLAUDE_STATUS.md - Document 2025-12-11 resolution
- Update sub-agents/scribe.md - Agent improvements
- Remove services/promtail-config.yml - Duplicate file cleanup

Status:  Monitoring stack fully operational, syslog ingestion active

Technical Details: See troubleshooting/loki-stack-bugfix.md for complete analysis

🤖 Generated with [Claude Code](https://claude.com/claude-code)

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
This commit is contained in:
2025-12-11 13:56:27 -07:00
parent 698a5b531a
commit 892684c46e
8 changed files with 526 additions and 3 deletions

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Here is a summary of the troubleshooting session to build your centralized logging stack.
1. The Objective
Create a monitoring stack on Proxmox using Loki (database) and Promtail (log collector) to ingest logs from:
Proxmox Host: Via TCP (Reliable).
UniFi Dream Router: Via UDP (Legacy RFC3164 format).
2. The Final Architecture
Because Promtail strictly enforces modern log standards (RFC5424) and UniFi sends "dirty" legacy logs (RFC3164), we adopted a "Translator" Architecture.
UniFi Router: Sends UDP logs to the Host VM.
Host Rsyslog: Catches UDP, converts it to valid TCP, and forwards it to Docker.
Promtail: Receives clean TCP logs and pushes them to Loki.
3. Troubleshooting Timeline
Phase 1: Loki Instability
The Issue: Loki kept crashing with "Schema" and "Compactor" errors.
The Cause: You were using a legacy configuration file with the modern Loki v3.0 image.
The Fix: Updated the Loki config to use schema: v13, tsdb, and added the required delete_request_store.
Phase 2: Proxmox Log Ingestion (TCP)
The Issue: Promtail threw "Parsing Errors" when receiving logs from Proxmox.
The Cause: Proxmox defaults to an older syslog format.
The Fix: Reconfigured Proxmox (/etc/rsyslog.conf) to use the template RSYSLOG_SyslogProtocol23Format (RFC5424).
Phase 3: The UniFi UDP Saga (The Main Blocker)
The Issue: Promtail rejected UniFi logs.
Attempt 1: We added format: rfc3164 to the Promtail config.
Result: Crash (field format not found).
Attempt 2: We upgraded Promtail from v2.9 to v3.0.
Result: Crash persisted.
Discovery: Promtail v3.0 still does not support legacy format toggles in the syslog receiver.
The Final Fix: We moved the UDP listener out of Docker and onto the Host OS (rsyslog), letting the Host handle the "dirty" UDP work and forward clean TCP to Promtail.
Phase 4: The "Ghost" Configuration
The Issue: Promtail logs showed it trying to connect to 192.168.2.25 even though your config file said http://loki:3100.
The Cause: Docker was holding onto an old version of the configuration file.
The Fix: Used docker-compose down followed by docker-compose up -d (instead of just restart) to force a refresh of the volume mounts.
4. The "Golden State" Configuration
These are the settings that finally worked.
A. Docker Compose (docker-compose.yml)
Promtail Ports: Only TCP 1514:1514 mapped (UDP removed to prevent conflicts).
Volumes: Confirmed mapping ./promtail-config.yaml:/etc/promtail/config.yaml.
B. Promtail Config (promtail-config.yaml)
Clients: url: http://loki:3100/loki/api/v1/push (Using internal Docker DNS).
Scrape Config: Single job listening on tcp.
YAML
syslog:
listen_address: 0.0.0.0:1514
listen_protocol: tcp
C. Host Rsyslog (/etc/rsyslog.conf)
Inputs: imudp enabled on port 1514.
Forwarding: Rule added to send all UDP traffic to 127.0.0.1:1514 via TCP.
---
## FINAL RESOLUTION - 2025-12-11
### Root Cause Identified
**IP address mismatch in rsyslog forwarding filter**
**Problem:** `/etc/rsyslog.d/unifi-router.conf` on VM 101 was filtering for the wrong source IP
- Filter was configured for: `192.168.1.1` (incorrect)
- Actual source IP: `192.168.2.1` (VLAN 2 gateway interface)
**Explanation:** VM 101 is on VLAN 2 (192.168.2.x subnet). When the UniFi router sends syslog to 192.168.2.114, it uses its VLAN 2 interface IP (192.168.2.1) as the source address. The rsyslog filter was silently rejecting all incoming logs due to this IP mismatch.
### Solution Implemented
**File Modified:** `/etc/rsyslog.d/unifi-router.conf` on VM 101
**Change:**
```bash
# Before (WRONG):
if $fromhost-ip == '192.168.1.1' then {
# After (CORRECT):
if $fromhost-ip == '192.168.2.1' then {
```
**Complete corrected configuration:**
```bash
# UniFi Router - VLAN 2 interface
if $fromhost-ip == '192.168.2.1' then {
action(type="omfwd" Target="127.0.0.1" Port="1514" Protocol="tcp" Template="RSYSLOG_SyslogProtocol23Format")
stop
}
```
**Service restart:**
```bash
sudo systemctl restart rsyslog
sudo systemctl status rsyslog
```
**Result:** ✅ Logs immediately began flowing: UniFi router → rsyslog → Promtail → Loki → Grafana
### Verification Steps
```bash
# 1. Verify UDP listener (rsyslog)
sudo ss -tulnp | grep 1514
# Expected: udp UNCONN users:(("rsyslogd"))
# 2. Verify TCP listener (Promtail)
sudo ss -tulnp | grep 1514
# Expected: tcp LISTEN users:(("docker-proxy"))
# 3. Monitor Promtail ingestion
docker logs promtail --tail 50 -f
# Expected: "Successfully sent batch" messages
# 4. Test log injection
logger -n 127.0.0.1 -P 1514 "Test from monitoring-docker host"
```
### Troubleshooting Phases Summary
This was a **5-phase troubleshooting effort**:
1. **Phase 1:** Fixed Loki schema errors (v13, tsdb, delete_request_store)
2. **Phase 2:** Fixed Proxmox log parsing (RSYSLOG_SyslogProtocol23Format)
3. **Phase 3:** Moved UDP listener from Docker to Host rsyslog (Promtail doesn't support RFC3164)
4. **Phase 4:** Fixed "ghost" configuration (192.168.2.25 stale config in Docker volumes)
5. **Phase 5:** ✅ Corrected rsyslog filter IP from 192.168.1.1 to 192.168.2.1
### Data Flow Diagram
```
UniFi Router (192.168.2.1)
↓ UDP syslog port 1514
Host rsyslog (192.168.2.114:1514 UDP)
↓ TCP forward (RFC5424 format)
Docker Promtail (127.0.0.1:1514 TCP)
↓ HTTP push
Loki (loki:3100)
↓ Query
Grafana (192.168.2.114:3000)
```
### Key Technical Details
- **VLAN Topology:** VM 101 on VLAN 2, router uses 192.168.2.1 interface for that subnet
- **rsyslog Template:** RSYSLOG_SyslogProtocol23Format (RFC5424) - required by Promtail
- **Port Binding:** UDP 1514 (rsyslog) and TCP 1514 (Promtail) coexist on same port number, different protocols
- **Stop Directive:** Prevents duplicate logging to local files after forwarding
### Status
- **Monitoring Stack:** ✅ Fully operational
- **Log Ingestion:** ✅ Active
- **Grafana Dashboards:** ✅ Receiving data
- **Resolution Date:** 2025-12-11