170 lines
6.6 KiB
Markdown
170 lines
6.6 KiB
Markdown
# Jira REST API Use Cases — STEAM Security Dashboard
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## Overview
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The STEAM Security Dashboard is a self-hosted vulnerability management tool used by the NTS-AEO-STEAM and NTS-AEO-ACCESS-ENG teams. It integrates with Jira Data Center to create, track, and sync vulnerability remediation tickets linked to CVE records.
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All API calls are made from a single Node.js backend process. The integration uses Basic Auth with a service account and enforces Charter's posted rate limits client-side.
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---
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## Charter Compliance Summary
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| Requirement | Implementation |
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|---|---|
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| Authentication | Basic Auth with service account (`JIRA_API_USER` + `JIRA_API_TOKEN`) |
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| Rate limit — daily | Client-side enforced: 1 440 requests/day max |
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| Rate limit — burst | Client-side enforced: 60 requests/minute max |
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| Inter-request delay — GETs | 1 second minimum between GET requests |
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| Inter-request delay — writes | 2 seconds minimum between PUT/POST/DELETE requests |
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| Explicit field lists | Every GET includes `?fields=` parameter; `/rest/api/2/field` is blocked |
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| No bulk updates | Issues are updated one at a time; `/rest/api/2/issue/bulk` is blocked |
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| Bulk reads via JQL | Multi-ticket sync uses a single `POST /rest/api/2/search` with JQL, not per-issue GETs |
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| JQL scoping | All recurring JQL queries include `updated >= -Xh` clause |
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| `maxResults` cap | Search queries capped at 1 000 results per page |
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---
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## Use Cases
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### 1. Connection Test
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| **Endpoint** | `GET /rest/api/2/myself` |
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| **Trigger** | Admin clicks "Test Connection" on the Jira settings panel |
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| **Frequency** | Manual, infrequent (a few times per day at most) |
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| **Purpose** | Verify service account credentials and connectivity |
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| **Fields requested** | Default (myself endpoint returns user profile) |
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### 2. Create Issue
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| **Endpoint** | `POST /rest/api/2/issue` |
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| **Trigger** | User clicks "Create in Jira" from a CVE detail panel |
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| **Frequency** | Manual, estimated 5–20 per day |
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| **Purpose** | Create a vulnerability remediation ticket linked to a CVE/vendor pair |
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| **Fields sent** | `project.key`, `summary`, `issuetype.name`, `description` |
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| **Notes** | A local record is also created in the dashboard database linking the Jira key to the CVE |
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### 3. Get Single Issue
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| **Endpoint** | `GET /rest/api/2/issue/{issueKey}?fields=summary,status,assignee,created,updated,priority,issuetype,project,resolution` |
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| **Trigger** | User clicks "Sync" on a single Jira ticket row |
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| **Frequency** | Manual, estimated 10–30 per day |
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| **Purpose** | Refresh a single ticket's status and summary from Jira |
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| **Notes** | Fields are always specified explicitly per Charter requirement |
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### 4. Update Issue
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| **Endpoint** | `PUT /rest/api/2/issue/{issueKey}` |
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| **Trigger** | Future feature — local edits synced back to Jira |
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| **Frequency** | Manual, estimated 5–10 per day when enabled |
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| **Purpose** | Update issue summary or other fields from the dashboard |
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| **Notes** | Issues are updated one at a time; bulk PUT is not used |
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### 5. Add Comment
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| **Endpoint** | `POST /rest/api/2/issue/{issueKey}/comment` |
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| **Trigger** | Dashboard adds audit trail comments to linked tickets |
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| **Frequency** | Automated on certain actions, estimated 5–15 per day |
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| **Purpose** | Maintain an audit trail on the Jira ticket for compliance visibility |
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### 6. Get Transitions
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| **Endpoint** | `GET /rest/api/2/issue/{issueKey}/transitions` |
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| **Trigger** | Dashboard checks available workflow transitions before moving a ticket |
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| **Frequency** | Manual, paired with transition calls, estimated 5–10 per day |
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| **Purpose** | Discover valid status transitions for the issue's current workflow state |
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### 7. Transition Issue
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| **Endpoint** | `POST /rest/api/2/issue/{issueKey}/transitions` |
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| **Trigger** | User moves a ticket to a new status from the dashboard |
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| **Frequency** | Manual, estimated 5–10 per day |
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| **Purpose** | Move ticket through workflow states (e.g., Open to In Progress to Closed) |
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### 8. JQL Search (Bulk Sync)
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| **Endpoint** | `POST /rest/api/2/search` |
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| **Trigger** | Admin clicks "Sync All" on the Jira tickets panel |
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| **Frequency** | Manual, estimated 1–3 times per day |
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| **Purpose** | Bulk-refresh all tracked tickets in a single request instead of per-issue GETs |
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| **JQL pattern** | `key in ("KEY-1", "KEY-2", ...) AND updated >= -24h` |
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| **Fields requested** | `summary, status, assignee, created, updated, priority, issuetype, project, resolution` |
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| **Batch size** | 100 keys per JQL query; multiple batches if needed |
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| **Notes** | Stops early if rate limit budget is running low (burst remaining <= 5 or daily remaining <= 10) |
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### 9. Issue Lookup
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| **Endpoint** | `GET /rest/api/2/issue/{issueKey}?fields=...` |
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| **Trigger** | User looks up a Jira issue by key from the dashboard search |
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| **Frequency** | Manual, estimated 5–15 per day |
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| **Purpose** | Quick lookup of any Jira issue to view its current state |
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---
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## Estimated Daily API Usage
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| Operation | Estimated calls/day | Method | Delay enforced |
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|---|---|---|---|
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| Connection test | 2–5 | GET | 1s |
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| Create issue | 5–20 | POST | 2s |
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| Get single issue | 10–30 | GET | 1s |
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| Update issue | 5–10 | PUT | 2s |
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| Add comment | 5–15 | POST | 2s |
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| Get transitions | 5–10 | GET | 1s |
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| Transition issue | 5–10 | POST | 2s |
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| JQL search (sync) | 1–5 | POST | 2s |
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| Issue lookup | 5–15 | GET | 1s |
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| **Total estimated** | **43–120** | | |
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Well within the 1 440/day limit. Burst usage stays under 60/minute due to enforced inter-request delays.
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---
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## Blocked Endpoints
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The integration explicitly blocks these endpoints to comply with Charter policy:
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- `/rest/api/2/field` — field metadata is never queried; fields are specified in code
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- `/rest/api/2/issue/bulk` — bulk updates are not used; issues are updated individually
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---
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## Error Handling
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- **429 responses**: Surfaced to the user as "Rate limit exceeded. Try again later." No automatic retry.
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- **5xx responses**: Surfaced as "Jira API error" with the response body for debugging.
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- **Network failures**: Caught and surfaced with the error message.
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- **Timeout**: 15 second timeout per request; surfaced as a timeout error.
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---
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## UAT Test Evidence
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The UAT test script (`backend/scripts/jira-uat-test.js`) exercises all use cases listed above and produces a log file at `backend/scripts/jira-uat-test.log`. This log can be attached to or referenced in the ATLSUP approval ticket.
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To run:
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```bash
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cd backend
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node scripts/jira-uat-test.js
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```
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